Terms and Conditions

Terms and Conditions

TERMS AND CONDITIONS

CAR RENTAL AGREEMENT

This document constitutes a legal agreement between the parties and establishes the rights and obligations of each party within the car rental relationship, in accordance with the provisions of the Civil Code of the Republic of Moldova.

DEFINITIONS:

Lessor - the legal entity AllRent.md (All Rent S.R.L.) that provides the car for rent Lessee - the natural or legal person who takes the car for rental Rental Agreement - this agreement concluded between the Lessor and the Lessee

I. ELIGIBILITY CONDITIONS FOR RENTAL

  1. To rent a car, the Lessee must meet the following conditions:

    • Hold a valid driving license with a minimum experience of 1-3 years (depending on the car class)
    • Present an ID card issued by the authorities of the Republic of Moldova
    • Be at least 21 to 25 years old (depending on the car class)
  2. Security Deposit: represents the amount of money blocked during the rental period as a security measure. The deposit value varies depending on:

    • The class and value of the car
    • The Lessee's driving experience
    • The Lessee's age
  3. The rental payment and security deposit shall be made at the time of signing the rental agreement, in accordance with the fiscal legislation in force.

  4. AllRent.md reserves the right to refuse renting a car to certain individuals, based on internal risk assessment policies, without the obligation to provide additional explanations.

II. RIGHTS AND OBLIGATIONS OF THE LESSEE

The Lessee undertakes:

  1. To use the car according to its functional purpose, strictly observing the technical rules of operation and the Road Traffic Regulations of the Republic of Moldova, as well as the provisions of this agreement.

  2. Not to use the car for:

    • Pushing or towing other vehicles
    • Taxi activities or driving instruction
    • Participating in races, rallies, tests, or sports competitions
  3. Not to drive the car while under the influence of alcohol, drugs, narcotics, psychotropic substances, or medications that reduce driving ability.

  4. To use the car exclusively on the territory of the Republic of Moldova. Travel outside the Republic of Moldova or in the Transnistrian region is permitted only with the prior written consent of the Lessor.

  5. To return the car at the expiration of the contractual term in the same condition as it was received, taking into account normal wear and tear.

  6. Not to exceed the maximum speed of 130 km/h. If the Lessee violates this limit three times during the rental period (according to GPS system data), the Lessor has the right to unilaterally terminate the contract without refunding the payment for the remaining period.

  7. Not to open the engine hood without the Lessor's consent. If necessary, the Lessee shall notify the Lessor by phone about the need to open it.

  8. Not to transfer the car for use to third parties (paid or free), except with the written consent of the Lessor.

  9. To maintain the car in a clean condition, both inside and outside, and to ensure its security.

III. LIABILITY OF THE PARTIES

  1. The Lessee bears full material responsibility for:

    • Damage to the car during the rental period
    • Material and moral damage caused to third parties through the operation of the car
    • Damage caused by persons to whom they entrusted the car
  2. In case the car is involved in a traffic accident, the Lessee is obliged to:

    • Immediately call the Emergency Service 112
    • Inform the Lessor about the accident
    • Not leave the scene of the accident until the police arrive
    • Obtain all necessary documents to record the accident
  3. If the Lessee is found guilty of causing the traffic accident, they will bear all costs for repairing the car.

  4. If the party at fault for causing the accident is another driver, and the car is repaired based on that driver's MTPL insurance policy, the Lessee's security deposit will not be withheld, provided all contractual provisions are respected.

  5. For delayed return of the car, the Lessee will pay:

    • A penalty of 25% of the daily rental value for each hour of delay (for the first three hours)
    • A penalty equal to the daily rental value for delays exceeding three hours
  6. In case of returning the car in an inadequate state of cleanliness, the Lessee will additionally pay:

    • 250 lei for economy class cars
    • 300 lei for SUV cars
    • 350 lei for Vito type cars
    • 400 lei for trucks
  7. The Lessee acknowledges and agrees that the car is equipped with a GPS system, which allows monitoring of speed and geographical location. Data provided by the GPS system may be used as evidence in case of disputes.

IV. HANDOVER PROCEDURE

  1. The transfer of the car to the Lessee is carried out based on a handover certificate, signed by both parties, specifying:

    • Date and time of transfer
    • Technical condition of the car
    • Fuel level
    • Mileage
    • Any existing faults or damages
  2. The return of the car by the Lessee is carried out based on a return certificate, signed by both parties, specifying:

    • Date and time of return
    • Technical condition of the car upon return
    • Fuel level
    • Mileage
    • Any faults or damages that have occurred
  3. If damages and/or deficiencies are found at the time of return, they will be recorded in the return certificate, and the car will subsequently be examined by a specialized company to determine the extent of material damage.

V. FINAL PROVISIONS

  1. This agreement is drawn up in two copies with the same legal force, one for each contracting party.

  2. Situations not covered by this agreement shall be regulated in accordance with the legislation in force of the Republic of Moldova.

  3. All disputes arising from this agreement will be resolved amicably. In case of impossibility of amicable settlement, disputes will be examined by the competent courts of the Republic of Moldova.

  4. This agreement enters into force on the date of signing and remains effective until the full performance of the contractual obligations by both parties.

  5. Modification or amendment of this agreement may be made only through written agreement of the contracting parties.